Search by destination and dates, choose a room, and follow the guided booking steps. If you already have an account, sign in first; new customers can register with Google or Microsoft in a couple of clicks.
Yes. A self-service booking is only confirmed once payment succeeds — rooms are held while you complete checkout, but the booking itself isn't finalised until the payment goes through.
Card payments are processed securely through Stripe. Your card details are entered directly with Stripe and never stored on Travelligent's servers.
Once your booking is confirmed, we email you a voucher with a scannable QR code. You can also view, download, print, or resend it any time from Manage Booking, and request it by WhatsApp or SMS.
Yes, from Manage Booking → Modify Booking. If the change reduces your total, the difference is refunded instantly as Travelligent store credit. If it increases your total beyond any available credit, you'll be taken through a secure Stripe payment for the difference before the change is applied — your original booking is never touched unless that payment succeeds.
Yes, from Manage Booking. Cancelling a confirmed self-service booking refunds the eligible amount as Travelligent store credit to your account, which you can use toward a future booking. Some rates show a free-cancellation deadline at the time of booking — check the details on your booking confirmation.
Once your booking is confirmed and paid, go to Manage Booking → Request Invoice to generate and email yourself a tax invoice.
Sign in, open the booking from My Bookings, and use the Download, Print, Email, WhatsApp, or SMS options on the e-voucher page.
Yes. Card payments are handled entirely by Stripe — we never see or store your full card number. See our Privacy Policy for full details on how we handle your data.
Use Manage Booking → Contact Support while signed in so we can see your booking automatically, or email support@travelligent.com any time.